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Security Service Federal Credit Union Says Minimum Wage To Be Increased to $20 an Hour

Academy branch, Security Service Federal Credit Union, 1910 Academy Blvd N, Colorado Springs, CO 80909 (Wikimedia Commons)

Security Service Federal Credit Union will be increasing the minimum pay for workers from $15 to $20 per hour. That’s a 33 percent increase! Based on a 40-hour work week, the new beginning pay equates to $41,600 per year.

Jim Laffoon, the president and chief executive officer of the credit union, explained that the move is about the people. He claims that this is how they can help the finest and brightest people succeed at business and in life.

“This action sends a message to our employees that we not only value them, but that they are a key success factor in achieving the future we want for our company and for our members,” he said in a KSAT report.


Security Service Federal Credit Union at Gates Corporation World Headquarters (Wikimedia Commons)

Security Service Federal Credit Union Salary Increase To Affect Hundreds Of Workers

Cindy Moran, an executive vice president and chief human resources officer, said that Security Service Federal Credit Union has workers all across the nation. 

Moran stated that keeping salaries, benefits, and a 401k plan competitive enables them to retain the finest people and deliver the high level of service their members want.

The new hourly pay will be implemented by the end of September, News4 San Antonio report.

Company executives said the pay hike will impact roughly 400 of the company’s 1,900 workers throughout Texas, Colorado, and Utah. That is around a fifth of its 1,900-person workforce. SSFCU, a San Antonio-based credit union, is handling about 803,000 members.

SSFCU followed Randolph-Brooks Federal Credit Union, which raised its minimum pay to $18 an hour earlier this month.

At Frost Bank, the biggest regional bank in San Antonio, the minimum hourly pay is $15.

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Security Service Federal Credit Union Outperforms Gov’t Minimum Pay

Express News said that the Security Service Federal Credit Union and Randolph-Brooks Federal Credit Union outperformed the government minimum pay of $7.25 an hour even before their recent salary hikes.

According to the most current data collected by the Bureau of Labor Statistics, the average pay for San Antonio employees was $23.81 per hour in May of last year. That was less than the national average hourly wage of $27.07.

The majority of SSFCU workers who will benefit from the salary increase work in branches and via the credit union’s contact center.

According to the Bureau of Labor Statistics, bank tellers in San Antonio made $15.32 per hour, or $31,860 per year, as of May 2020. Employers paid customer support agents $16.77 per hour, or $34,870 per year.

Security Service Federal Credit Union described their salary rise as an “industry-leading initiative.”

In the first half of this year, SSFCU earned almost $59 million in net income in the same period last year. As of June 30, it had approximately 803,000 members and $10.2 billion in assets.

Executives at RBFCU believe that the salary raise they implemented this month will help the credit union recruit skilled employees. As of June 30, it employed over 2,100 full-time workers.

RBFCU had a net income of $124.4 million as of June 30 in the same period the previous year. As of June 30, it had 975,000 members and $13.9 billion in assets.

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