Contacting The IRS: Everything You Need To Know Before Calling

Here are some hacks you can use in contacting the IRS with your concerns.

Improved customer service when contacting the IRS is evident as they hire more workers to serve the people. (Photo: The Balance)

Contacting The IRS

Contacting the IRS and filing taxes with them can be confusing and frustrating, as it can be difficult to get in touch with a live person for help. However, recent efforts to hire more IRS workers have improved customer service and improvements when contacting the IRS.

According to a published article by SmartNews, in contacting the IRS, there are different phone numbers for individual, business, nonprofit, estate and gift taxes, and excise tax inquiries. There are also options for Spanish speakers and other language needs when contacting the IRS.

When contacting the IRS to seek help with installment agreements or IRS offsets, individuals can call the main phone numbers provided.

Taxpayer Assistance Centers

In a published article by Lifehacker, taxpayers with concerns now have more time when contacting the IRS as they have extended ours at Taxpayer Assistance Centers to help with tax questions, but it can still be difficult to speak with a real person.

The average wait time when contacting the IRS is four minutes, with Mondays and Tuesdays having the longest waits. Before contacting the IRS, check online resources for common issues. To reach a person, call 1-800-829-1040, navigate through the menu, and press 2, 1, 3, 2, and 4 to reach an agent.

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