SNAP Application Goes Live: Apply Online Now!

The Division of Public Assistance (DPA) now offers an online SNAP application, making it easier for people to apply. The user-friendly DPA website application adapts inquiries to individual requirements and conditions.

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Efficient Online Applications Transforming Assistance Programs in Alaska

A single-income family of four had to spend an hour on the 28-page paper application for all Public Assistance programs. About 40% of paper applications were incomplete, therefore they were marked “pending” until the requisite documentation was obtained. The DPA has received 260 online applications since December 27th, with an average completion time of 20 minutes, including document uploads.

According to Department of Health Commissioner Heidi Hedberg, Alaskans are seeing the benefits of recent technology improvement spending. Workflows are being digitalized to improve efficiency and resident support.

Mobile and desktop versions of the web form lead candidates through each step, simplifying the process. Deb Etheridge, Director of Public Assistance, noted the ease of uploading images and scans from a phone or computer. Technology has improved the application process and reduced the need for staff to resubmit applications. It also prevents mail loss and weather delays.

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Alaska Streamlines SNAP Process with Online Applications

Unless they qualify for expedited service, SNAP applications are handled in order. Applicants who applied on paper need not apply online. The switch to online applications is part of a larger attempt to improve social assistance programs and benefit applicants and administrative personnel by using technology.

The hope is that Alaska’s digital advancements will simplify and streamline SNAP for people in need.

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