How to Avoid the IRS Phone Line: Tools for Taxpayers to Get Quick and Efficient Tax Refund Information

Every year, taxpayers across the United States eagerly await their tax refunds. However, the process of actually receiving that refund can be frustrating, particularly when trying to contact someone at the Internal Revenue Service (IRS) for assistance. In fact, according to a recent report by the National Taxpayer Advocate, the IRS only answers around 13% of the more than 170 million calls it receives with an actual assistor. This leaves many taxpayers feeling like they’re stuck in an endless loop of waiting and uncertainty.

But fear not; based on a published report by MARCA on February 15, 2023, there are ways to avoid this situation altogether. The IRS has made several tools available on their website to help taxpayers get the information they need quickly and efficiently without having to wait on hold for hours on end. The availability of tools such as the “Where’s My Refund?” tool and the Interactive Tax Assistant can help taxpayers obtain answers to both common and specific tax filing queries. This simplifies the process of ensuring that tax returns are filed correctly.

So if you’re tired of waiting on the phone to speak to someone at the IRS, or if you simply have questions about your tax refund, read on to learn about the different tools available to you on the IRS website. With these resources at your fingertips, you can avoid the frustration of long wait times and get the information you need to file your taxes correctly.