The Georgia Department of Human Services (DHS) Division of Family & Children Services (DFCS) received federal approval to begin replacing electronically stolen SNAP benefits for recipients who have fallen victim to card skimming, card cloning, and other similar fraud.
DHC Receives Approval To Replace Stolen SNAP Benefits
DHS Commissioner Candice Broce stated that their team worked quickly to develop and implement a SNAP benefit replacement process to provide much-needed relief to Georgians who have been defrauded by criminals.
Moreover, from the moment they receive and review benefit replacement requests the DHC will continue to educate the recipients about best practices to protect their SNAP benefits, such as shielding the PIN pad, changing their PINs frequently, and checking their EBT accounts regularly.
Here’s What You Need To Know About You Stolen SNAP Benefits
AllOnGeorgia News reported the things to follow in requesting a replacement for your stolen SNAP Benefits
- All SNAP recipients who are victims of fraud should request a new EBT card and PIN by calling 1-888-421-3281.
- In requesting replacement benefits, SNAP recipients should complete and return a Request for Replacement of Stolen Supplemental Nutrition Assistance Program (SNAP) Benefits form.
- Individuals can complete and submit the form on the DFCS website, or they can visit a local DFCS office to receive a printed copy.
- If individuals are unable to print at home or visit a local office, they can contact 1-877-423-4746 or their local DFCS office and have the form mailed to them.
- In all cases, the SNAP recipient should submit their signed affidavit on the DFCS website, drop it off at their local DFCS office, or mail it to their local DFCS office. Office hours and locations can be found at dfcs.georgia.gov/locations.
Stolen Benefits Should Be Reported Immediately Within 30 Days
SNAP recipients can obtain a replacement for stolen benefits twice in each federal fiscal year, up until September 30, 2024. Any Georgian who believes their SNAP benefits were stolen between October 1, 2022, and October 18, 2023, has until the deadline of November 18, 2023, to request a benefit replacement.
Starting October 18, 2023, SNAP recipients must report stolen benefits within 30 days of learning the suspected scam to potentially receive a benefit replacement. Be mindful, that the replacement amount will not surpass the amount of the stolen benefits or the amount equal to two months of the household’s SNAP benefits, whichever is less.
Additionally, SNAP Benefits holders can find additional information about requesting replacement benefits on our SNAP Fraud Benefit Replacement webpage. Anyone who believes that fraud is involved in any of your public benefits should report it to the DHS Office of Inspector General at [email protected] or 1-844-694-2347, option 4.